Travel Back Office Systems - Streamline All Your Business Workflow in a Unique, and Integrated System

 

 

What is our Travel Back-Office module?

 

A travel back office systems is a software application that can be used by any travel business to manage the online booking portal. The travel back-office system is integrated with booking engines and other essential tools used to manage day-to-day business activities effectively.

It's a collection of the most innovative tools that help users set their own travel business rules, automate their processes, and manage their workflow.

It is a web-based, complete and user-friendly platform that offers you real-time access to life-cycle management or any booking, creating and managing client and supplier profiles, defining and managing directories and business rules, assessing multiple types of payment, generating invoices, and running reports.

You will be facilitated to manage your business more accurately, to fully implement and control your operations by automating all the processes inside your travel business, no matter what your profile is (Travel Agent, DMCs, Tour Operators, Wholesalers, Corporate Travel, etc).

You can access your bookings in real-time, efficiently manage client and supplier profiles, define and manage mark-ups, business rules and numerous types of payment, generate invoices, and submit reports.

 

Back Office Modules Includes

 

• Reporting

• Website integration

• Activity tracking

• Data encryption

• Financial transactions

• Accounting package

 

Travel Back Office Applications and Tools of Productivity for Travel Agents and Tour Operators

 

 

BookingXML provides a complete travel back office systems to operate the travel agency as well as the travel agency network in one place. Travel back-office software is mainly designed to facilitate bookings manually for tour operators, travel agencies, OTAs, travel companies, etc.

With the help of this tool, you can manage your inventory, your customers, supplier's account, and everything on one platform. BookingXML lets you integrate different data from various resources, automate routine takes, produce accurate reports, helps in efficient lead management, and more. All-in-all of this Travel Agency Back Office System will make your business more profitable.

BookingXML provides a robust travel back-office system that helps you control all your business rules, such as markups, commissions, promotions, etc., based on predefined criteria for effective revenue management and automated routine tasks that take up more time.

We offer advanced back-office systems for tour operators and travel agencies that help you manage inventory and group travel, create packages, manage customers and travel agents, fully automate your sales process, improve ordering services, manage accounts and gain full insight into your travel business.

Our powerful Mid & Back-Office technology helps you to organize your contact details, keep all your data in one place, manage all your tasks, documents and emails, or even make customer tracking a seamless process.

We create a back-office system to deal with the most complicated back-office processing companies. If you're looking for back-office software to manage your back office functions, BookingXML Back Office is the best choice!

BookingXML is a leading travel software development company providing more efficient and customizable back-office software that will help with business operational complexities related to the sale and distribution of flights, hotels, and other tour packages!

The overall costs and complexity of travel companies probably fall within the operational activities of booking management, reservation management, accounting, reconciliation, credit control, and customer support. So the mid-office captures and arranges booking data, scheduling data, and syncing of all back-office systems.

Integrated and comprehensive cloud back-office system that allows day-to-day management of travel agency operations. The Travel Back Office solutions offered by BookingXML are compelling and scalable to meet the needs of any business in the travel industry.

 

Our Product Features

 

• Inbuilt CRM (Customer Relationship Management)

• Various bookings management system

• Supplier connectivity

• Admin panel for managing the business processes

• Travel front desk interface

• Third-party integrations

• Centralized booking system to manage bookings

• Markups for various sales channels

• Multiple payment methods

 

Why Travel Agency needs Back Office System?

 

If you run a successful business in the travel industry, you know how competitive the market can be and if you want to keep your business sustainable, it is essential to find ways to improve efficiency and accuracy in your mid-and back-office software system.

Back-office operations are a vital part of business, and you want to make sure that they are managed properly at every stage of the process. Unlike business process outsourcing, which allows you to outsource a complete department with standardized tasks, definitely, such operations can be outsourced and done proficiently.

Having a personalized back office system is as important as having an efficient front office system. Developing a travel agency back-office system will take care of all back-office work seamlessly.

This software automates the administrative tasks of your office, collects bookings, and integrates the entire workflow, so you don't have to worry about the management end of the view. Instead, you can focus on what's important: providing the best possible customer service, keeping costs down, and allowing your business to stand out from the crowd.

BookingXML's Mid/Back Office is the best solution specifically designed for travel industry needs for travel managers as a reporting tool and for travel agents as the easiest way to work on day-to-day operations. The solution manages customer and vendor's databases and profiles.

The back office system includes the software that a business utilize to manage the online platform. A back-office workflow like order control, billing, and account management, etc. can substantially improve overall enterprise productivity and customer satisfaction.

Travel Back-office system to operate within the travel agency and with the agency agent network on the same platform. Comprehensive implementation with your B2C website to manage pre-and post-booking operations and perform B2B related access and required operational activities through our travel back office solution.

We bring effective back-office systems for online travel agencies that enable real-time inventory and group travel, create packages, manage customers and travel agents, fully automate your sales process, enhance ordering services, manage accounts and gain full insight into your travel business.

We provide a powerful travel back-office system that enables you to manage all of your business rules, such as markups, commissions, promotions, etc., based on pre-defined metrics for effective revenue management and the automation of routine tasks that take significant time. It also helps you keep track of your business through in-depth accounting and BI reporting.

Our back-office system solution integrates seamlessly across both web and mobile devices, accessing all aspects of your travel business on the go.

Moreover, travel agency back-office software is 100% cloud-based, ensuring that all your data stored securely online and can be accessed from anywhere, at any time.

With our back-office software, you can greatly reduce your overheads and eliminate costly human errors and enhance your overall profit margins.

 

Our web-based back office system handles:

 

• Catalogue definition – access all of your products (packages, accommodation, entrance tickets, excursions and other activities, rental cars, transfers, vessels, cruises...) and create complex travel packages or groups.

• Tour management – Build tours by accessing input services and easily define market value

• Automated supplier ordering – communication with your suppliers is fully automated

• Online booking B2C – Accept your travel products online

• Partner booking (B2B) – allow your travel agents to book more easily, download invoices, create vouchers...

• Reservation management – build reservations, enter consumers, track payments

• Document creation – create invoices, vouchers, receipts

• Finances and Accounting – complete management of your accounts receivable and payable

• Reports – get better insight into your travel agency business and find vital spots

 

Key Capabilities:

 

• Real-time access to online bookings, availability of stock, cancelation policies, business rules

• Supplier management (enable/disable specific suppliers, import static data and specific content for each Supplier, add/remove a supplier from the preferred list on the search results page, set-up time or response for each Supplier)

• Mark-up management (per supplier /client / group / destination / hotel / a combination with all)

• Managing clients (B2B clients – managing agents/sub-agents, creating profiles, setting billing details, payment methods, etc.; B2C clients and corporate clients)

• Multi-payment management (credit card, credit facility, cash, loyalty points)

• Management of cancelation policies, including deadline alerts

• Management of bookings via control panel (see booking list, export booking list in Excel, search & find reservation)

 

Simplify your Back-office Operations with an Advanced Back Office System

 

• Single admin interface for web and mobile transactions

• Centralized management of online or offline bookings

• Configuring advanced business rules and policies for B2B and B2C channels

• Configuration of various kinds of markings and commissions, based on the type of product (hotel, flight, activity, etc.), region, portal, etc.

• Classification of B2C customers for specific booking promotions and rates

• Configuration of promotions and discounts

• Management of credit limits and deposits for sub-agents

• Auto-generating travel documents such as quotes, vouchers, e-tickets as well as financial documents such as customer and supplier invoices and payments with customizable templates for each document.

• Able to manage customers and their booking data within the system or connect your existing CRM system to the booking platform seamlessly.

• A comprehensive reporting module to help you track sales, commissions, and sub-agent performance

• Accounting guides for reconciliation with suppliers and agents to help track profitability

• Easily locate, view, open, and modify the existing booking. Manage lead, customer & supplier details, manage tour itineraries.

• Manage your accounts receivable and payable. Set up payment reminders and review the company's financial status in real-time.

• Automate your sales process, improve your tour bookings.

• All reports and bookings can display consolidated data for both online bookings and offline bookings made by your employees/agents.

 

Why BookingXML is the ideal back-office solution for your travel agency?

 

 

BookingXML provides a robust travel back-office system that allows you to control all your business rules, such as markups, commissions, promotions, etc., based on predefined strategies for effective revenue management and automated routine tasks. It also enables you to keep track of your business with in-depth accounting and BI reporting.

Our back-office system solution operates seamlessly via both web and mobile devices, making it easier to manage all aspects of your travel business hands-free. Also, travel agency back-office software is 100% cloud-based, ensuring that all data is stored securely online and can be accessed anywhere at, at any time.

With our back-office software, you can significantly reduce your overheads, remove excessive human error, and increase overall business performance. If you are looking to assist your back office functions, our comprehensive modules are the best choice, it has retained each point.

It brings all the features you need, from pricing to quotes to booking to accounting in one place. It gives you the flexibility to modify your pricing across different channels to boost your revenue potential.

It also provides a single interface for mobile and web transactions. This saves you a significant time that you can spend on things that you do best and earning profits for your agency.

BookingXML's back-office system is more efficient for you to consolidate and modify all your bookings from a single interface. It gives the option to acquire bookings from third-party systems (if they provide an API) or enter the booking data in the system manually.

You can also adapt and cancel bookings via the system, assuming that your XML supplier(s) accept online cancellation. Another advantage you get with BookingXML back-office system is that it works for both online or offline (manual) bookings.

BookingXML's back-office solution provides a suite of features that enable the user to manage your business securely, eliminate overall cost and effort while improving staff productivity and efficiency.

With our technology, you can easily extend the reach of your travel management system. We focus on developing brands that are efficient and reliable as well as constantly improving your operational efficiency.

With our cloud-based products and travel software solutions, BookingXML helps travel agencies, tour operators, and DMCs improve revenues and productivity through automated technology, API integration, and revenue management tools.

If you are looking for back-office/mid-office systems to manage all of your business operations to save time and increase flexibility, please feel free to contact BookingXML.

 

BookingXML back-office management benefits include:

 

• We strengthen and assist travel companies to expand as much as possible

• Workforce efficiency through the fast turnaround

• Save time, reduce costs, and improve productivity

• Reduced overheads and resources

• Focused on core functions of your business