Hotel Reservation - Cloud-Based Hotel Reservation Software

 

 

Hotel Reservation System

 

Hotel Reservation System is an online booking engine that allows guests to make secure online reservations through the hotel websites and helps hotels to accept bookings and collect payments online.

Hotel Reservation System is a complete hotel quotation booking system that comes with the key role of Hotel XML IN, Hotel XML Out, Hotel Channel Manager, Hotel Extranet, and Own Contracting to help hotels to automate day-to-day hotel operations and increase bookings.

 

Powerful, Flexible & Easy to Use Online Booking Engine

 

BookingXML provides an online web-based hotel reservation system all over the world. Our hotel reservation system allows you to start an online hotel reservation portal and customer management.  The application is created to simplify the work of hotel reservations online. 

Hotel Reservation System is a technology suite that allows you to accept direct bookings through your website and various distribution channels. We develop a hotel booking engine that supports B2B, B2C, and also B2B2C business processes of travel companies. It provides users a unique, user-friendly, and easy-to-use interface that improves the way people use the web today. 

It is a software tool that displays your live rates and inventory in real-time, across all of your channels and allows guests to select the dates for their trip and finalize their reservations.  Increase your occupancy and revenue by using the #1 hotel reservation system. We develop hotel management software for travel agencies, tour operators, travel companies to manage hotel inventory & rates on online travel portals. 

BookingXML is an Award-winning travel technology company that provides a hotel reservation system to travel agencies, tour operators, and travel companies. Hotel Reservation System is a perfect strategy for travel agencies, tour operators, and travel companies.  With this system, global travel companies offer their clients to choose top hotel rooms, nationally as well as internationally. 

Hotel Booking Engine is connected with the top hotel API's and this integration is used to provide the best search results for hotels.  Our hotel reservation system is becoming popular as it enables the travel and tourism industry to provide booking through the internet across various destinations globally. 

Our hotel reservation system is a technology suite that allows you to accept direct bookings through your website and through your various distribution channels.  It is often known as an online booking engine or booking system more generally. It should integrate easily with your existing infrastructure, and allow you to automate most of the hotel booking administrative tasks at your property. 

Our hotel reservation system allows a guest to plan their own trip at their convenience.  It is a software tool that displays your live rates and inventory in real-time, across all of your channels, and allows guests to select the dates for their trip and finalize their reservation. 

Our hotel reservation system is a software application that is implemented by hotels to allow guests to create secure online reservations. Our hotel reservation system can be synced, not only with your current website but also with any website. 

 

Key Role of Hotel Reservation System:

 

 

Hotel Extranet:

 

• It allows travel agents and hoteliers to upload their partner or supplier hotels and gives access to the online system to update hotel inventory online.

 

OTH (Own Contracting):

 

• It allows hoteliers to upload their own contracted hotels i.e., all hotel info such as room allocation, room types, occupancy, meals, room rates, etc., and sell directly contracted hotels.

 

Hotel XML IN:

 

• The hotel inventory is dynamically integrated into the online travel portal of travel agents and hoteliers enabling them to provide their customers with high-quality accommodations at competitive prices from global suppliers.

 

Hotel XML OUT:

 

• Allows distributing your own hotel inventory to travel partners and sub-agents through XML Out of your system via XML/API.

 

Hotel Channel Manager:

 

• Allows hotels to distribute their inventory across various online channels and maximize their selling capacity and increase bookings.

 

Hotel Search And Booking Process Steps

 

Hotel reservation software is designed to automate and facilitate all the booking-related processes. So, let’s take a closer look at how reservations are created and how technology is involved. A typical hotel reservation process can be broken down into several steps as described below.

Searching for the options: Nowadays there are a multitude of search engines and platforms to find accommodations. Companies and travel agencies often use a GDS, and individuals mostly browse through metasearch websites and big OTAs. 

To have all these sources present your hotel’s information to potential customers, you have to integrate with them first and then distribute your ARI through a channel manager. So, when somebody is looking for accommodations, they have to fill in the dates and room type on the website or terminal to check availability and send the inquiry.

Receiving an availability inquiry: The channel manager delivers these inquiries to your CRS to get the availability information.

Checking availability and sending responses: At this stage, it’s necessary to verify in the system if the requested room type is available on indicated dates and get back with the result. The two-way integration through a channel manager allows this to be done in a flash, pulling the data from the CRS and shooting it back to the booker.

Receiving a reservation request: If the booker is satisfied with the rate and decides to stay at your hotel, the reservation request is created with the help of the booking engine (either the booking engine on your side or the OTA’s, depending on the channel) and sent to the CRS. It contains all the essential information about the number of guests, arrival and departure dates, room type, contact details, special requests, etc.

Confirming and blocking: In case the requested room is still available, it has to be blocked to prevent double booking. At the same time, a reservation record is created in the CRS that contains all the information related to this booking. An email notification is then generated and sent to the booker to confirm the reservation. Also, it usually contains payment details and a cancellation policy.

Receiving payment: This step is optional as many guests still prefer to pay on arrival. Many OTAs do not require paying in advance, but having a secure payment tool included in your booking engine is a big advantage, as it gives travelers the opportunity to pay in a convenient way and save time during check-in.

Transferring information to other departments: The reservation record shares all the reservation details with other PMS modules. For example, the housekeeping staff has to be informed about all the expected arrivals in order to appropriately prepare all the reserved rooms; the front desk should have all the information to ensure a smooth guest check-in; the reporting module uses this data to create reports, and so on.

Optional reservation modifications: Prior to arrival, the booking details might be adjusted. A guest might want to change arrival or departure dates, type of room or desired amenities, number of visitors, etc. If that happens, changes have to be confirmed by the hotel, registered in the reservation record and shared with other modules.

Cancellations: Sometimes reservations are canceled. In this case, the room has to be unblocked to allow for further booking, and, if prepayment took place, a refund has to be issued (if envisaged by the hotel’s policy). As soon as availability changes in the CRS, the channel manager shares this information across different channels.

 

What Are The Benefits Of The Hotel Reservation System?

 

• Easily integrate into Hotel Website

• Simplify Hotel Booking Process

• Instant Booking Confirmation

• Reduces operational costs

• Saves Time

• Online Hotel Inventory Distribution

• Hotel management.

• Improve customer booking experience

• Increase booking and revenue

 

How Does Our Hotel Reservation System Grow Your Business?

 

 

BookingXML is a comprehensive cloud-based hotel reservation system that does more than just getting and processing direct bookings. Here are some key features of the system, which make it a preferred choice of various properties worldwide.

 

Responsive and easy-to-use

 

• Our hotel reservation software has the easiest 2-step booking process whose booking flow can be matched as per your brand. And the best part is, it is responsive; so, your visitors can access it via any device.

 

Interactive plug & play widgets

 

• Our hotel booking system has different widgets such as welcome box, exit pop-up, and so on, to keep your visitors enticed on your website. They influence your visitors' decisions and push them to book with you.

 

Efficient rate management

 

• With BookingXML, you can offer corporate rates, travel agent rates, special rates, or negotiated rates and likewise. Handle all of them from this online booking engine, with no hassles.

 

Packages, deals & promotions

 

• Highlight your different amenities on your booking engine. Moreover, creating packages, setting their duration, generating promo codes, discount deals, offers, and everything gets sorted with our hotel booking system.

 

Yield management

 

• This reservation software sells your rooms at the best price by using the concept of yield management. Simply, configure the different rates as per occupancy slabs and the system will alter your rates accordingly.

 

Multilingual & multi-currency

 

• With the multilingual feature of our hotel booking software, your website visitors can use it in their preferred language. Besides, they can check out rates in their preferred currency and make the payment effortlessly.

 

Guest engagement

 

• Send your guests pre-arrival, in-house, post-departure, and promotional emails or SMSs directly from this online hotel reservation system. Thereby, communicate with them and make them feel valued.

 

Statistics, reports, and logs

 

• This online booking system gives you comprehensive reports on bookings and reservations; along with in-depth insights into guest preferences. This helps you focus on important factors to get more business.

 

Competitors’ rate analysis

 

• Closely monitor competitors’ pricing strategies with the Rate Shopper tool. It brings all your competitor’s rates into your booking engine, so you can compare, analyze, and decide your room’s pricing smartly.

 

Booking Engine’s Integration With Other Important Solutions

 

• Running a hotel does not only involve accepting bookings, reservations; there are 1000s of other operations to handle. When you have a completely integrated suite of hotel technology, you can manage any number of operations and streamline your entire hotel management. Here are our hotel booking engine software’s major integrations:

 

Hotel management system

 

• This hotel reservation system is integrated with our property management system - BookingXML Absolute, to manage your reservations, availability, and guest profiles. Besides, you can also integrate BookingXML with any third-party hotel software.

 

Hotel channel manager

 

• The seamless integration of our channel manager with BookingXML helps you manage real-time rates and inventory distribution on all your connected channels. Additionally, the entire process of availability and rates is automated.

 

Review management software

 

• Reviews play a crucial role in getting you more bookings. Therefore, you have to manage them regularly. Integration of BookingXML with our review management software enables you to collect, monitor, and respond to all reviews centrally.

 

500+ hospitality integrations

 

• Your entire hotel management is fostered with a wide range of third-party hardware and software integrations. Right from payment gateways to SMS gateways, from OTAs to financial accounting systems, you can browse through our integrations list and select the best for your hotel.